We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very pleased with service and product again. Will be back!
Very good
Everything's fine. No claims. Quality is good. Quantity-50 pieces. Delivery is fast. I did not communicate with the store. There was no need.
Hooks are excellent. Seller recommend. Very satisfied.
The goods are received, the quality is good, corresponds to the description.
Object in accordance with the description ras
Super
Everything is super, i will continue to use this store.
Everything is fine!
I ordered 20 numbers. The hooks came very quickly. The wire is thick for armpits, but i think it will fit on a moth. Honestly and in size seem too big, hoped for a smaller one. Come on. Add it! Thank you to the store. Shipping and shipping is very fast. There was no communication, because it was not necessary. The parcel was put in the mailbox. Tracking all the way.
Everything as ordered.
All good quality. Thanks to the store.
Recommend store
Thank You Very Much.
Great product store recommended free on schedule
very good
Excellent quality. Great store. Thank You.
Goods quickly realized the quality good thank you
Why we sent 3 parcels with one track. one parcel received, and more 2 did not come. A dispute, money back.
ok
Sharp and good quality.
Come quickly! Track number! Buy for independent production mormyshkas! Think make more!
excellent
Всё нормально и размер угадал.
ok
great
Отлично.
Good quality hooks. Sharp. I recommend.