We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Merçi for gift
great knifes. thank you
The item was received in 25 days which is quite normal and as described. Great supplier.
Come on to
Ordered 6.07 came 7.08 goods good, is not tested, in general, all is fine.
Great quality and very handy fileting knive! Shipping time and tracking was excellent
item matches the description
Produkts saņemts 16 kalendāra dienu laikā (Ķīna-Latvija (ES)) - solīto 17-27 kalendārās dienas. Izsūtīts 1 kalendārajā dienā. Produkts ir ļoti labas kvalitātes. Produkta apraksts un attēli atbilst saņemtajam produktam. Produkta virzība bija izsekojama caur Ķīnas pastu. Product received within 16 calendar days (China-Latvia (EU)) - promised 17-27 calendar days. Shipped out within 1 calendar day. The product is very good quality. Product description and pictures match the product received. Product track was traceable with China post.
Everithing is ok, very good cooperation with seler !